SMS Privacy Policy

This SMS Privacy Policy explains how TellyCare (“we,” “us,” or “our”) collects, uses, and protects personal information in connection with SMS communications.

We are committed to protecting your privacy and being transparent about how your information is handled.

1. Information We Collect

When you interact with our SMS services, we may collect the following information:

• Phone number, which is required for sending and receiving SMS messages
• Name, if voluntarily provided or associated with your phone number in our records
• Message content, including messages you send to us and responses to our SMS communications
• SMS opt-in and opt-out status
• Date and time of SMS messages

2. How We Use Your Information

We use your personal information solely for purposes related to SMS communications, including:

• Sending appointment reminders, notifications, and confirmations
• Responding to your inquiries
• Providing customer support
• Managing your SMS communication preferences, including opt-in and opt-out requests

Your information is used only to facilitate communications that you have consented to receive.

3. How Your Information Is Shared

We take your privacy seriously.

We do not sell, rent, share, or disclose your personal information to third parties or affiliates for marketing purposes.

4. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

5. Opting Out

You may opt out of SMS communications at any time by replying STOP to any message.

Once you opt out, you will no longer receive SMS communications from TellyCare unless you choose to opt in again.